Returns & Exchanges
We want you to love your Tipsy Elves gear, but if you aren't 100% satisfied, we offer easy returns and exchanges within 30 days of your delivery date. Items must be in their original, unworn condition with tags attached to be eligible for a refund.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and shipping zip code to pull up your purchase history.
- 2.Select Your Items
Choose the specific items you wish to return or exchange and let us know the reason so we can improve your future experience.
- 3.Print and Pack
Download your prepaid shipping label, securely pack your items in the original packaging if possible, and attach the label to the outside of the box.
- 4.Ship and Track
Drop your package off at any authorized carrier location and keep your tracking number; we will process your refund or exchange within 5-7 business days of receipt.